Managing a team of developers, designers, and IT staff to oversee business critical operations in Canada and the United States as well as the planning and execution of digital marketing strategies for company projects and services.
Architect behind the creation of one centralized & web-based inventory, sales channels management & inventory synchronization, shelving, picking, and warehouse operations, CRM, shipping, accounting & HR systems.
Dramatically improved overall production, reduced operation errors, and increased online and offline sales; significant contribution to the growth of the company by creating a scalable technology foundation.
Manager of the Year (2013) Award
Managed a team of developers, designers, and content writers to plan, create, and optimize high-value/revenue generating domains. Managed the planning and execution of digital marketing strategies to promote company's digital assets.
Achieved ROI well within targeted timeframes for all web investments up to $1 million USD for PPX International.
Established the web production process for the search engine channel for PPX International; established technical documents, rules and regulations, quality assurance process for SEO web projects for the company.
Provided technical, network, and server support for the staff and students of SD36 over the phone and through onsite visits.
Recorded numerous supporting videos using Camtasia to create an effective DIY technical support portal. Reducing the overall support requests to Help Desk Analysts and Desk Side Support Staff by over 50%.
Provided technical, network, and server support for multiple offices throughout the Greater Vancouver Area.
Dramatically reduced the number of IT issues by implementing a controlled infrastructure through Deep Freeze and Symantec AI software management & deployment.
Implemented remote computing and file management capability through VNC and VPN.
Small group leader, musician, and cleaning duties.
Cleaning duties
Small group leader, musician, IT support, and cleaning duties.
Learned the ability to learn.